ORDERS & PAYMENTS

PLEASE READ THE FOLLOWING BEFORE SUBMITTING YOUR REQUEST!!!

PAYMENT METHODS

We accept Visa, MasterCard, ApplePay, Google Pay.

 

 

 

PAYMENT VERIFICATION

In an effort to protect our valued customers, all orders are subject to payment verification. Please ensure all payment information is correct prior to order placement. If we are unable to verify this information, your order will be cancelled.

ORDER CONFIRMATION

Once your order has been submitted, a confirmation email will be sent for your records. This email confirms that your order has been received and has begun processing.

ORDER TRACKING

A shipping confirmation email with tracking information will be sent once the order is processed (typically within 1 to 2 business days of order placement). Please note: It may take up to 1-2 business days for your tracking number to show shipping updates.

ORDER PROCESSING

Orders placed by 11:59am EST Monday through Friday will begin processing the same business day. Processing may take up to 1 business day. Orders placed on weekends, holidays, or after 11:59am EST on weekdays will begin processing the following business day.

Orders placed with NOVA POSHTA 1 or 2 Day shipping by 11:59am EST Monday through Friday will ship the same business day.

Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

CHANGES/CANCELATIONS

AL.RUTKOVKSIY COSMETICS INC. will accept cancellation requests but due to our quick processing times, cancellations are not guaranteed. Please email mail@alrutkovksiy.com and we will do our best to accommodate your request.

ORDER INQUIRIES

Please email mail@alrutkovksiy.com for any issues regarding your order.

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