RETURNS & EXCHANGE

RETURNS POLICY

Due to the nature of our products, all AL.RUTKOVSKIY COSMETICS INC. orders are final sale. Returns are only accepted for damaged or defective items, or orders that have been incorrectly shipped. AL.RUTKOVSKIY COSMETICS INC. reserves the right to refuse a return. All applicable returns must be made within 30 days of your receipt date for a full refund. Merchandise must be in its original, unopened, and unused condition. Any applicable, original, shipping costs will be refunded for an approved return. To initiate a return, please email our customer care team at mail@alrutkovskiy.com with your order number, items you are looking to return, reason for return and images of your received items. A member of our Customer Care team will respond within 1-2 business days to assist you. AL.RUTKOVSKIY COSMETICS INC. does not accept exchange orders. Only items purchased on alrutkovskiy.com may be returned. 

EXCHANGES

AL.RUTKOVSKIY COSMETICS INC. does not offer exchanges at this time. All sales are final.

DAMAGED ITEMS

When your order arrives, please inspect the package for any damage that may have occurred during shipment. If a product is damaged, please retain the box, packing materials and the items inside and contact us via email - mail@alrutkovskiy.com within 14 days of purchase.